Useful information

USEFUL INFORMATION ABOUT YOUR STAY

We offer full service and care from your first request via your treatment to your final dismissal from our hospital.

  • In order to attend our patients in the best way possible, it is necessary to provide us with your medical documents per E-mail beforehand. These documents, in English or in German language can either be prior medical results or just your current condition. This serves as basis for the treatment and costs-plan we design for you.
  • Within 2 working days you get a reply mail, including treatment proposals or further medical questions.
  • After receiving the treatment proposal per mail, a personal meeting is arranged.
  • If you need a visa, we gladly help you with an invitation letter from your home country. Good cooperation with the Austrian Embassies ensures a swift visa application in most cases. In order to get a visa invitation letter, it is necessary that the sum on the treatment plan is transferred as depot to the account of the Wiener Privatklinik. For further transfer information, please see below. If you do not need a visa, the sum on the treatment plan needs to be transferred to us as depot before you check in. We accept credit cards and cash.

Payment by transfer

Please note that an overseas bank transfer takes several days and therefore needs to be done in time. Please also state the name and the admission day of the patient on the confirmation of payment. With that it is easier for us to assign and uncertainties can be avoided.

For the admission standard and a patient admission confirmation, please click here.

If no unexpected treatments are necessary, the depot sum will be sufficient. If the doctor in charge arranges for further examinations or treatments, or you stay longer with us than originally expected, we kindly ask you for an increase of your depot sum. If your Schengen Visa expires while your stay with us, naturally we arrange for an extension due to illness. In order to do that we need to be informed at least two days before the expire date of your visa, your visa documents and a copy of your passport.

After your treatment is completed, we charge you for your stay at the Wiener Privatklinik. Together with the bill, you also receive a copy of your medical history and therapy proposals to take home. If you received prescribed medication, we gladly arrange them for you.