Efficient Patient Care: Digitalization and Optimization for Shorter Waiting Times

It is essential to organize medical procedures in such a way that they run smoothly and efficiently for both the doctor and the patient.

At Wiener Privatklinik, one of our top priorities is to minimize waiting times in order to make the stay more pleasant for everyone involved. By using the latest technologies and efficient processes, we are constantly working to achieve this goal.

PRE-ADMISSION FORMS: DIGITALIZATION SAVES TIME

A central component of our efforts is the introduction of digital pre-admission forms. Patients can fill out these forms from the comfort of their own home before they come to the clinic. This not only reduces the administrative workload on site, but also enables us to prepare medical and administrative processes in advance. This allows the medical staff to concentrate directly on the treatment instead of losing valuable time on administrative tasks. This allows patients to start their examination more quickly and shortens the length of stay in the clinic.

APPOINTMENT NOTIFICATION BY SMS: MODERN COMMUNICATION TO SUPPORT EFFICIENCY

Another digital tool that we use at the WPK is appointment notification by SMS. Patients receive automatic notifications about upcoming appointments and important information. This not only provides convenience for the patient, but also contributes to better organization by reducing the likelihood of missed appointments. These notifications can also remind the patient to bring important documents, such as the completed admission form. This promotes a smooth process on site.

FLEXIBLE ADMISSION TIMES: PATIENT-CENTERED PROCESSES

To further improve patient care, we offer flexible admission times at the WPK, which are spread throughout the day. Patients can plan their appointment to fit in perfectly with their daily routine, which leads to greater satisfaction and an increased sense of well-being. At the same time, the staggered admission prevents overcrowding in the clinic, which again helps to minimize waiting times. It is also in the doctor’s interest that the patient does not wait unnecessarily, as better organization of the daily routine also benefits the medical staff.

Through these modern and patient-centered approaches, we ensure that every visit to the WPK is characterized by efficiency, comfort and high medical quality. The digitalization of admission processes, coupled with flexible appointment management, ensures that the focus is on the best possible care for our patients – without unnecessary delays!